Users acknowledge that their access to the website may be monitored and tracked by Cincotta Discount Chemist in the use of cookies and/or retailer ids. Cincotta Discount Chemist does not sell, rent or give away user information (including phone numbers and e-mail addresses). This information is highly respected and is only used to assist Cincotta Discount Chemist in providing you with valued services. Any information provided by users or their browsers (including cookies) will be for the use of Cincotta Discount Chemist, the operator of this Site. Cincotta Discount Chemist will not disclose personal information about users or their browsing habits to any other third party, unless users give Cincotta Discount Chemist express permission to do so, or unless required to do so by law. Cincotta Discount Chemist may disclose aggregated information about users in general and statistics related to this website to others, but in doing so, will not disclose information about any particular individual. Notwithstanding the above, users acknowledge that transmissions to and from this Site may be monitored, intercepted or modified by other parties.

Site Availability

Cincotta Discount Chemist does not warrant that the Site will be available at any time. Users acknowledge that the Site may be unavailable for many reasons, including due to matters beyond Cincotta Discount Chemist’s control, and shall not hold Cincotta Discount Chemist accountable in respect of any claims arising there from. Cincotta Discount Chemist does not warrant that users’ access to the Site will meet any performance criteria.


Item Availability & Catalogues

Not all items displayed in our catalogues will be available to purchase on the Site. These products are available at participating Cincotta Discount Chemist stores while stocks last.


Limited Purchase Quantities

Cincotta Discount Chemist reserves the right to monitor and limit the purchase amounts of products at its sole discretion. Cincotta Discount Chemist reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases Cincotta Discount Chemist will reduce product(s) to what Cincotta Discount Chemist considers a non-commercial quantity. 


International Destination Restrictions

This Site only delivers to both Australian and international postal addresses. Orders purchased on this Site can be shipped to an international address.



Cincotta Discount Chemist accepts Mastercard and Visa. We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers' security. Cincotta Discount Chemist also uses EWay Gateway Service and PayPal. This system uses the industry’s best security methods and practises. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.


Credit Policy

Cincotta Discount Chemist will cover the cost of freight of returned items where the mistake has been ours. The Site will accept returns of non-prescription lines within 30 days with proof of purchase if goods are faulty, damaged or incorrectly represented. Goods must be in acceptable condition and Cincotta Discount Chemist must be contacted prior to sending.

Products can be returned to Cincotta Discount Chemist; however, customer service must be contacted before a credit can be provided. All credits are paid back to the card which made the payment, no refunds will be provided by the store where you returned the product.